Data Center Move
by PK on November 8, 2005 at 08:51 PM
I wanted to post this to make sure everyone out there reading who has an integration doesn't have any issues with our upcoming data center move
We don't anticipate anyone will, but we want to make sure everyone knows what's going on.
Salesforce.com will be transferring its service to a new set of IP addresses in conjunction with the launch of our new Mirrorforce data centers. We are moving from an IP address block sub-allocated by one of our ISPs to a new address block allocated directly to salesforce.com by the American Registry for Internet Numbers (ARIN).
Why are We Changing?
Salesforce.com always strives to provide our customers with the best service possible. You may have recently heard about our $50M MirrorForce investment to bring new East Coast and West Coast data centers online with near real-time data replication and failover. Direct IP allocations make that possible. In addition, direct IP allocations provide for:
• ISP Peering: The ability to select diverse peering to avoid congested networks.
• ISP Redundancy: The ability to easily expand beyond two network carriers
• IP Stability: The ability to maintain the same IP addresses with different network carriers.
What you need to do:
If you utilize IP address filters for your integration, or you hardcode the IP address of the Salesforce.com endpoint:
• Unfilter Salesforce.com’s new IP address space
• Remove the hardcoded IP address and utilize DNS to connect to our servers.
If you currently whitelist our current address space, you should not change these settings in order to avoid disrupting your service from our current data center. Please add the new IP addresses to the current IP addresses. If you have not received an email with the new list of IP addresses, please contact support for the list.
If You Have Any Questions…
While logged into salesforce.com, click on the ‘Help and Training’ link. From there you may search for additional information via the online help using the keywords “new IP network” or “mirrorforce”.
If you do not locate the information you are looking for, please contact our support organization by logging a ticket in the Help and Training portal
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Comments
Posted by Paul on September 19, 2007 09:08 AM:
What’s interesting today is that some companies still don’t dive into data center automation, http://www.stratavia.com. Both I and many of my friends are all IT guys and some of us work for companies that don’t want to go down that road. I think by not going the automation route you are showing you have poor database administration.
IT automation is so important now a days and it blows me away when I see people unwilling to spend the money on new database tools that would allow their networks to function better. What’s funny is that they are spending more money on IT people when they are forced to work on menial network tasks instead of allowing them to spend time improving business software applications.
Posted by Justin Davis on September 23, 2007 12:02 AM:
Most of the time when I hear people talk about IT automation,http://www.stratavia.com I think of things like ITIL automation, and IT process automation in general. I do agree that a handy set of automation tools can cure many ills that an IT team may encounter but I often feel as though people feel data center automation means they can come to work, kick up their feet and relax.
To have a successful and cost effective IT center or department you’ve got to have strong database administration not just in the software applications the department utilizes but in its people as well. I really feel that in some cases people forget what they are talking about. I have a friend that handles business software applications for his company and he tinkers with the network in a limited capacity from time to time. Though they make good use of the automation solutions they chose they don’t spend any time trying to improve the network in any other way. It’s a shame too because his company provides great services, I’d hate to see them go down because of a bad or unreliable network.
Posted by Duane on November 7, 2007 05:25 AM:
My database tools are top notch. I’m sorry to hear that you and your company continue to have such mammoth problems with network automation. Automation is so important these days and when something isn’t going right with the automation solutions (http://www.stratavia.com)you’ve chosen the entire network and business can suffer. When the network can’t process workflow efficiently you’ve got real problems.
We’ve had our fair share of automation issues but we started making use of Stratavia’s IT service which has vastly helped to improve application availability. There is little man power needed in my department as the network polices itself quite well. We haven’t had to spend any time working on patches for anything since implementation of their products.
Posted by Kevin on March 14, 2008 09:50 PM:
My employer has just begun migrating things over to an automated network and thus far haven’t had any problems or issues with at least the beginning stages of Data Center Automation (http://www.stratavia.com). I’m sure there will be some small bumps in the road ahead but I don’t foresee them being anything to slow or stop the implementation.